Rooftop Real Estate Management

Reviews

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  I am not being allowed to respond to the comments you made to my previous review so I figured I would just make a new review. My wife and I are extremely glad we do not have to deal with you people ever again. We will never rent from you guys and we will discourage our friends from doing so. As far as your claims of the apartment being "very dirty" you know I had prove and I still have it. You guys know what you did to us and sure the extra fines were dropped but we still did not receive our money back. People should know that you are not seeing your security deposit back no matter how well you clean your apartment. We did cancel the automatic payment before it was started on your end and I hope people read this and read through the entire contract you have them sign. Paying $450 for carpet cleaning is beyond ridiculous which we had already rented a carpet cleaner and cleaned before we left even though the carpet did not need it. When we were discussing these issues with the charges one of the many ladies in your office admitted that you have to clean the apartment after anyone moves out anyway. I have absolutely nothing to hide from our end and the only reason for me wanting to reply to your response is to warn people to read through the contract because no matter what anyone does you will never see your money back. We are very happy the extra fees were dropped but we never saw our money back. It really was a good experience renting. We were always on time with rent and we only called for maintenance once on something very minor on the blinds. The big problem with this company is the change that happens when you try to move out. Hope everyone takes this warning serious, Thank you again for dropping the extra fees, we are very happy we do not have to deal with this again.
  By Antonio Saucedo, December 21, 2017

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